In today’s competitive business environment, maintaining strong customer relationships is needed for long-term success. Outsourcing your customer service can enhance customer satisfaction and free up resources, allowing you to focus on your core business...
Credit card debt is the third leading cause of debt collection complaints according to Consumer Financial Protection Bureau. This is concerning for lenders as more complaints indicate delayed debt recovery. It could lead to reduced fund inflow which negatively...
According to Statista, consumers are increasingly searching for business process outsourcing companies that provide various services, especially back-office operations. Back-office outsourcing refers to the practice of contracting a third-party company to handle the...
According to data from the Federal Reserve Bank of New York, credit card debt has increased by $27 billion over the past year, reaching a total of $1.14 trillion. The increasing credit card debt presents a significant opportunity for lenders to offer innovative debt...
More than 73 million Americans currently have debt in collections. This staggering statistic highlights the importance of effective debt collection practices for delinquent payments. For lenders managing their own debt collection, your role is critical in recovering...
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